Support Services

Summary of 2001-2002 and 2002-2003 assessment plans for administrative and support units

The Council for the Advancement for Standards in Higher Education (CAS) provides a series of
self-assessment guides for several administrative and support services.

The National Consortium for Continuous Improvement in Higher Education (NCCI) maintains a page
of online resources for Effective Practice Sites at Colleges and Universities

The University of North Texas maintains a site where it displays non-academic assessment outcomes; this site contains an alphabetical list of links to a variety of administrative and student support units

ENROLLMENT MANAGEMENT
American College Personnel Association (ACPA): Student Learning Imperative CAS TRIO and other Educational Opportunity Programs
	Admissions (graduate) CAS Admission Programs CAS Masters Level Student Affairs Administration Preparation Programs
	Admissions (undergraduate) American Association of Collegiate Registrars and Admissions Officers National Association for College Admission Counseling American Marketing Association (offers symposia on higher education) CAS Admission Programs
	Community College - Transfer Relations
	Financial Aid CAS Financial Aid Programs Smart Student Guide to Financial Aid: Student satisfaction surveys
	Freshman Academic Advising Services National Academic Advising Association and its Assessment of Advising page CAS - Academic Advising
	Registrar American Association of Collegiate Registrars and Admissions Officers CAS Registrar Programs & Services
	Student Retention National Academic Advising Association and its Assessment of Advising page CAS - Academic Advising
	Student Services - CAUPA National Academic Advising Association and its Assessment of Advising page CAS - Academic Advising
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FINANCIAL AFFAIRS
	Association of College and University Auditors
	National Association of College and University Business Officers
	Administrative Technological Systems
	Budget Office
	Controller's Office
	Personnel Services
	Purchasing


IRM
	CAS: Educational Services for Distance Learners
	Boca - Chief Technology Office
	Boca - Enterprise Computing Service
	Boca - IRM Overall
	Boca - Telecommunications Services
	Boca - University Administrative Systems
	Boca - University Learning Resources
	Broward - Technology Resources
	Northern - Academic Computing Services
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LIBRARY
	American Library Association: Information Literacy LibQUAL+
	Access Services
	Collection Development
	Interlibrary Loan
	Reference
	Technical Services


OTHER SUPPORT PROGRAMS
	Division of Research and Graduate Studies National Research Council National Academy of Sciences American Association for the Advancement of Science National Council of University Administrators Federal Demonstration Partnership Council for Graduate Schools
	Institutional Effectiveness and Analysis Association for Institutional Research CAS Outcomes Assessment & Program Evaluation
	Open University and Continuing Education
	Small Business Development Center
	Student Athlete Center for Academic Excellence
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PRESIDENT'S OFFICE
	Equal Opportunity Programs Inspector General Ombudsman


STUDENT AFFAIRS OPERATIONS
	Commission on Assessment of Student Development
	Bookstore
	Business Services
	Chartwell's Food Service
	Housing CAS Housing & Residential Life Programs
	Police Department
	Traffic and Parking
	University Center CAS Campus Activities CAS Campus Information and Visitor Services CAS College Union
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STUDENT AFFAIRS - STUDENT SUPPORT
	American College Personnel Association
	Commission on Assessment of Student Development CAS Alcohol, Tobacco, and Other Drug Programs CAS Campus Activities CAS Commuter Student Programs CAS Lesbian, Gay, Bisexual, & Transgender Programs CAS Women Student Programs & Services
	StudentAffairs.com (Search for articles on Assessment or other topics)
	National Association of Student Personnel Administrators: Assessment/Research articles
	Athletics
	Career Development Center CAS Career Services
	Counseling Center CAS Counseling Services
	Dean of Students Office CAS Fraternity & Sorority Advising CAS Judicial Programs CAS Religious Programs CAS Student Leadership Programs CAS Student Orientation Programs
	International Students Office CAS International Student Programs & Services
	Multicultural Affairs CAS Minority Student Programs
	Recreation CAS Recreational Sports Programs
	Recreation - Northern Campuses CAS Recreational Sports Programs
	Student Development and Activity - Northern CAS Campus Activities
	Student Health Services CAS College Health Programs
	Student Wellness Center - Broward
	Students with Disabilities CAS Disability Support Services CAS Learning Assistance Programs Learning and Teaching Support Network (UK): Assessing Students with Disabilities
	Testing and Evaluation
	Today and Beyond Wellness The BACCHUS and GAMMA Peer Education Network National Wellness Institute
	Volunteer Center
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UNIVERSITY ADVANCEMENT
	Council for Advancement and Support of Education
	National Association of College and University Business Officers
	Alumni Affairs
	Annual Giving and Information Services
	Capital Campaign and Development
	Government Relations
	Media Relations Public Relations Society of America
	Publications American Institute of Graphic Arts


UNIVERSITY ARCHITECT
	Environmental Health and Safety
	Facilities Planning
	Physical Plant
	Space Utilization and Analysis
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Updated: January 2007

Enrollment Management	Other Support Programs	Student Affairs - Student Support
Financial Affairs	President's Office	University Advancement
IRM	Student Affairs Operations	University Architect
Library